Welcome to Astra Ventures Trade Ltd. We are committed to providing you with a seamless shopping experience. This Shipping and Return Policy explains how we handle the delivery of your orders and the process for returning products. By placing an order on our website, you agree to the terms and conditions outlined in this policy.
2. Shipping Policy
Once you place an order on our website, you will receive a confirmation email at the email address you provided during the checkout process. This email will include details of your order, such as the products ordered, the total amount charged, and the shipping address.
3. Shipping Methods
Standard Shipping: We offer standard shipping for all orders. Standard shipping times vary depending on your location and the shipping method selected during checkout.
Express Shipping: For an additional fee, we offer express shipping options. Express shipping times are typically 20-40 business days, depending on your location.
4. Shipping Costs
Shipping costs are calculated based on the weight and dimensions of your order. The exact shipping cost will be displayed during the checkout process.
5. Delivery
Delivery Address: Ensure that the delivery address you provide during checkout is accurate and complete. We are not responsible for any delays or issues resulting from incorrect or incomplete delivery addresses.
Tracking Information: You will receive a tracking number via email once your order has been shipped. You can use this tracking number to monitor the status of your delivery.
6. Contact Information
If you have any questions or need assistance with your order, shipping, or return, please contact our customer service team at:
